Privacy Policy

1. Who We Are

Our website address is: https://getcovered.co.za.

GetCovered.co.za helps users request information, quotes, or contact from relevant insurance providers, partners, or authorised representatives.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address, also called a hash, may be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data, included.

Visitors to the website may be able to download and extract location data from images uploaded to the website.

4. Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies usually last for two days, and screen options cookies usually last for one year.

If you select “Remember Me”, your login may persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

5. Embedded Content From Other Websites

Articles or pages on this site may include embedded content, such as videos, images, articles, forms, or other resources.

Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

This may include tracking your interaction with the embedded content if you have an account and are logged in to that third-party website.

6. Who We Share Your Data With

We work with several entities and insurance partners who may process your personal information for the provision of insurance quotes or for rendering insurance-related services.

By submitting your information on our site, you consent to this necessary data processing so that we can facilitate your quote request.

Your information may be shared with relevant insurance providers, brokers, authorised representatives, call centres, lead-processing partners, service providers, or other partners involved in handling your enquiry.

If you request a password reset, your IP address may be included in the reset email.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, if any, we may store the personal information they provide in their user profile.

All registered users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

Information submitted through quote request forms may be retained for as long as reasonably necessary to process enquiries, manage records, improve services, comply with legal obligations, and handle complaints or disputes.

8. What Rights You Have Over Your Data

If you have an account on this site, have left comments, or have submitted information through our website, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You may also request that we erase personal data we hold about you.

This does not include data we are required or permitted to keep for administrative, legal, regulatory, security, recordkeeping, fraud prevention, or dispute-resolution purposes.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Information submitted through forms may be sent to relevant service providers, insurance partners, authorised representatives, call centres, or systems used to process and manage quote requests.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is processed, you can contact us using the details below: